Information we collect
We collect the information needed to run your account and the marketplace.
- Account details: your name, email address, phone number, password and role (buyer or supplier).
- Company details: company name, address, registration and tax numbers, and verification documents.
- Content you add: product listings, photos, quotation requests (RFQs), reviews and messages to other members.
- Usage data: pages viewed, searches, device and browser type, and IP address.
How we use your information
We use your information to:
- create and manage your account and verify your business;
- show your listings and pass your inquiries and RFQs to the right suppliers or buyers;
- send service messages such as inquiry replies, security alerts and policy updates;
- prevent fraud, abuse and misuse of the platform;
- improve search, recommendations and the overall experience.
How long we keep data
We keep your information while your account is active and for as long as needed to meet legal, tax and dispute-resolution requirements. When you delete your account, we remove or anonymise personal data unless the law requires us to keep it.
How we protect data
We use encryption in transit, access controls and regular reviews to protect your information. No system is completely secure, so please use a strong, unique password and tell us straight away if you suspect unauthorised access.
International transfers
WinnGooTrade connects members in many countries, so your information may be processed outside the country where you live. Where we do this, we take steps to make sure it stays protected in line with this policy.
Your rights and choices
Depending on where you live, you can ask us to:
- give you a copy of the personal data we hold about you;
- correct information that is wrong or out of date;
- delete your data or close your account;
- stop or limit certain uses, including marketing emails.
To make a request, email us at the address below. You can also unsubscribe from marketing emails using the link in any message.
Children’s privacy
WinnGooTrade is a business platform and is not meant for anyone under 18. We do not knowingly collect personal data from children. If you think a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we make important changes, we will update the date at the top of this page and notify you by email or on the site.
Contact us
For questions about this policy or your data, write to us at privacy@winngootrade.com. We aim to reply within a few working days.